I placed my request on a Tuesday morning. I actually had to call him twice, and each time he was great. I had to figure out a few arrangements, so Ed gave me his extension so Ed gave me his extension and said to call him as soon as I had everything lined up. He made suggestions regarding my options. Ed was very courteous and patient and answered all of my questions. It was the first time I ever had to ship my motorcycle. I just wanted to write and let you know that I had a great experience using JC Motors. To sum up my experience, I am more than appreciative, I am grateful for the formality of operations in the JCMotors shipping process, specifically the thorough on-site inspection prior to loading. I was notified immediately, and was able to resolve the matter with the seller in real-time while the driver patiently awaited resolution between myself and the seller. Thanks to the thorough inspection of the motorcycle within the JCMotors pick-up procedure, the driver observed that the motorcycle odometer reading has a substantial discrepancy from the statement I provided. The reason I am writing in this much detail is that the motorcycle shipment invoked an off-normal event I was a purchaser that made the arrangements with JCMotors for pick-up from a seller. He is a model of professionalism in business communications. and was responsive to my telephone and email inquiries throughout the proces. From the onset, the arrangements were well defined in the contract, and the details were narrated via telecom with the shipping rep. I would like to submit this note to express my appreciation for JC Motors in the processing of my recent motorcycle transaction. Thanks again! It is my pleasure to contribute feedback on my experience with JCMotors.
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